Our day old fowl are shipped through the US Postal Service. Their typical procedure, in delivery of day old chicks, would be to deliver them to your local Post Office who would then in turn, give you a call* for you to pick them up at their location. In very rare occasion a post office will deliver directly to your address if they feel it is necessary. With that said, it is always a good idea to contact your PO before you receive your chicks to know what to expect from them. It is our recommendation that the normal procedure is followed.
(*The contact numbers you have given us, will be printed on the shipping label for the Post Office to contact you by.)