Support Center


  • FAQ: Chicks & Shipping

    A Frequently Asked Question: "I'm concerned for the welfare of my chicks in shipping, will they be okay?" We ...

    Jul 20, 2017 09:52PM EDT
  • How old are chicks exactly, when they are shipped?

    That is a great question. We hatch and ship our chicks on the same day. So by time they arrive they are about ...

    Dec 10, 2014 09:37AM EST
  • Arrival

    Receiving your chicks can be very exciting, so it's understandable to have questions or wonder if you are doin...

    Aug 20, 2015 01:26PM EDT
  • Can chicks be delivered to my door?

    Our day old fowl are shipped through the US Postal Service. Their typical procedure, in delivery of day old ch...

    Dec 10, 2014 11:35AM EST
  • How are baby poultry shipped?

    We ship them out through the US Postal system. Depending on the size of your order your chicks will either be ...

    May 27, 2015 04:05PM EDT
  • Tracking Number

    Once your order is ready to ship we will assign a tracking number. For chicks the tracking number will be thro...

    Aug 24, 2015 03:50PM EDT
  • Do you ship to Hawaii?

    We do! When placing a chick order you would need to place your order 3 weeks prior to the desired hatch date. ...

    May 27, 2015 04:13PM EDT
  • Can you ship small items in the chick box?

    We can include sealed Vital Pack or GroGel under the bedding or box flap of your chick's shipping box. However...

    Dec 10, 2014 11:35AM EST
  • Do you ship outside of the US?

    No, Federal and custom regulations make it too difficult to ship live birds out of the country. Also, the amo...

    Dec 10, 2014 09:44AM EST
  • Do you ship to Puerto Rico?

    While we do ship nationwide, we no longer ship chicks to Puerto Rico, however, we are able to still ship suppl...

    Sep 03, 2015 01:19PM EDT

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